Look, I get it. I change my mind sometimes too! However, as of right now all orders that make it through processing are considered final.

PLEASE double and triple-check your the details and quantities before you submit your order.

On the bright side, the orders are processed in batches every few hours so sometimes there is a small window of time where adjustments can be made. If you've made a major mistake on your order please email orders@veracitymarine.com ASAP.

Please don't hesitate to shoot an email to support@veracitymarine.com with any questions, concerns, or feedback. Let me know what's on your mind (and your phone number) and I will call you back at the very first opportunity. I am still working a fulltime job during the day, and operating Veracity at night so please let me know where you're located (so I don't call you during the middle of the night) and if the issue is time sensitive.

We currently ship to the United States only. To enquire about shipping to a different destination, please contact us at sales@veracitymarine.com.

All of our shipping options include shipping insurance, so if your package shows up mangled by the knucklehead driving the "UPEx" truck don't worry... you're covered.

However, if this happens be sure you:

1. Do not accept a battered package from the shipping company if you're lucky enough to be present when they attempt to deliver it.
2. If they have already left it then immediately take photos of the damage and file a claim with the carrier (e.g. FedEx, UPS, etc.).
3. In either case above please also send me an email with the photos at orders@veracitymarine.com and I'll start getting another shipment lined up.

We have (3) primary shipping options:

PARTS AND ACCESSORIES

• Standard (2-8 days) $9.95 to contiguous 48 states ONLY
• 2-Day* (really 2-3 days) $19.95** to contiguous 48 states ONLY
• Overnight* $49.95** to contiguous 48 states ONLY

APPAREL AND CLOTHING

• STANDARD ONLY (6-12 Days)

* Get orders in before noon if you want to make sure they get processed that same day.

**Things over approximately 60 lbs. or larger than around 36 inches in one dimension are considered "oversized". If you choose to ship an oversized product via the 2-Day or Overnight shipping options there will be an additional $60 surcharge added by the shipping company (which I then pass on to you). For example, a new 50 inch+ trolling motor will be $19.95 + $60 for a total shipping charge of $79.95 for 2-Day, or $49.95 + $60 = $109.95 for Overnight. Again, the surcharge is only if you choose the expedited shipping options.

If what you receive is not exactly what was in your cart during checkout then by all means, please send me an email at orders@veracitymarine.com immediately. I will do whatever it takes to fix your order and will cover any additional shipping and restocking fees.

Otherwise, if you are sent exactly what you asked for (which is obviously my goal) then it's yours to have and to hold, until death do you part.

Again, my goal is simply to get the thing you want into your hands as quickly as humanly possible, so please double and triple-check your order/cart details before punching that final order button.

If you are unsure about a purchase decision, then please don't hesitate to email me at support@veracitymarine.com before placing your order. Helping you out would actually make my day. That's literally what I'm here for!

NO RETURNS, NO REFUNDS, and ALL SHIPPED ORDERS ARE FINAL.

We do not. All warranty agreements, registrations, claims, etc. should be handled directly with the manufacturer of the product(s) you've purchased.